Delivery & Shipping
Shipping
Please ensure your shipping address is correct and accurate for a timely delivery. We will not be liable for any incorrect information provided by customers. There may be delays in delivery if any information needed is inaccurate.
Local Orders
Free Shipping will be available for orders above $100. A flat shipping fee of $4 will be applicable to orders below $100.
All orders will be dispatched within 2-4 working days after order confirmation. Your order will take 1-3 working days by our partnered courier.
All parcels dispatched are trackable.
International Orders
Paper Palette is happy to ship internationally. All international parcels will be sent out via DHL (Express). Shipping Fee for International orders varies depending on the country and on the weight of your item.
| Express (via DHL) | Free Express Shipping (via DHL) | |
| Malaysia | SGD 18 - 30 | For orders above SGD 200 |
| Australia/New Zealand/Japan | SGD 28 - 55 | For orders above SGD 400 |
| Asia (China, Hongkong, Taiwan, South Korea, Vietnam, Thailand, Brunei, Indonesia) | SGD 24 - 42 | For orders above SGD 350 |
| US/Canada | SGD 43 - 65 | For orders above SGD 500 |
|
EU/UK |
SGD 43 - 65 | For orders above SGD 500 |
Please note that we are not responsible for any taxes imposed by the customs. All taxes and duties charged by the customs agency have to be borne by customers.
Please email us if you are unable to generate a shipping cost at check out.